Services & Solutions
We are committed to providing superior support through your wire & cable purchasing process.When you choose to work with Kalas, you get skilled engineering support and customer service that cares and is equipped to meet your needs. Click below to connect with us now, or scroll further to read through services we offer and answered FAQ’s.
Kalas Services & Solutions
Below are some of the helpful aspects of choosing Kalas for your wire & cable needs. Services & solutions to make working with us better than the rest!
PRODUCT DEVELOPMENT / ENGINEERING
Our engineers love a challenge, and we love customers who present us with something that we haven’t seen before. Beyond our ability to provide a wide range of solutions, Kalas can also service your exact needs with a reliable, quality product.
The engineers at Kalas are solution driven and partner with our customers to develop solutions that will best fit their application. One of the ways we interface with customers is in the development of 3D CAD renderings depicting the final product. These renderings can also be placed
Kalas is proud to offer product development capabilities and support, as well as extensive collaborative applications engineering support. The engineers at Kalas are known for going into the field with our customers and working side-by-side to develop the most efficient and cost-effective solution.
VERTICAL INTEGRATION
Since our founding in 1958, Kalas has taken ownership at each stage of the manufacturing process for our copper wire and cable products. We begin with copper rod and draw it to suit the unique specifications of our customers’ needs and applications, to create products that are both reliable and cost effective.
Our vertically integrated business model allows us the flexibility to adapt to the changing demands of our dynamic portfolio of customers, and our in-house production capabilities, including state-of-the-art manufacturing equipment, inventory
Each of our processes has been designed to take full advantage of this integration so we can meet our customers’ requirements. For Kalas, the ability to set an industry standard level of vertical integration is key not only for our quality
QUALITY / CERTIFICATIONS
At Kalas, we are always challenging our stringent quality-control practices to ensure our wire and cable products are both consistent and reliable in the field. Our vertical integrated business model allows for rigid standards of quality at each stage of the production process.
Kalas utilizes a custom Shop Floor Control System that allows for an unprecedented level of associate input within the quality-control process. By soliciting the ideas and feedback of our associates and their teams, we have developed process controls that allow our 60-year tradition of quality to deliver peace of mind to our customers across the globe.
Kalas is ISO 9001 and ISO 14001 certified, and our Engineered Cable division is also TS 16949 certified. Our industry certifications represent our dedication to offering the highest level of quality and service to our customers.
View the following certifications on our Quality and Certifications Page:
COPPER MANAGEMENT
All of our products start with copper – it is at the heart of what we do and why our customers value our ability to manage this chemical element to best serve their needs. As a traded commodity, copper is subject to volatile price fluctuations over any period
One of the many ways that we leverage our knowledge of the industry is the application of our proprietary Inventory Management System. This automated process allows Kalas to monitor a customer’s wire and cable usage and replenish their stock efficiently and effectively, and is just one more way we deliver value to our customers.
CONTINUOUS IMPROVEMENT
As a manufacturer with an engineering focus and technical sales support structure, Kalas ensures an ongoing investment to ensure our continuous improvement. We collaborate with our customers to understand their challenges and unique needs and take action to improve and address the underlying challenges and opportunities our associates identify. Kalas also has a Continuous Improvement Team, constantly searching for areas of process improvement to streamline, automate and enhance our core business processes.
By maintaining an environment of constant improvement, Kalas is a collaborative wire and cable solutions provider that makes it easy to do business. It is this singular goal that keeps us searching for new ways to improve our business practices and deliver dependability to our valued partners.
FLEXIBLE MANUFACTURING
Business is always changing, and in order to succeed and thrive, the ability to adapt is key. Kalas has developed a philosophy of flexible manufacturing – small, variable lots and short lead times. Our manufacturing agility allows us to meet customer needs with exceptional reliability and quality assurances. Kalas’ made-to-order wire and cable is also available in adjustable lot sizes to help adapt to varying market conditions.
PACKAGING AND LINE SEQUENCING
Unique within the industry, Kalas offers our customers custom-package and line-sequencing solutions. Our returnable and reusable containers offer an environmentally friendly alternative to standard shipping containers and reduce costs to customers at the same time.
Kalas is also happy to partner with customers to develop a line-sequencing program. By working hand-in-hand with customers, we are able to produce kits that seamlessly integrate into the flow of an assembly line. Our engineers’ understanding of a customer’s unique needs helps to increase efficiency and save a great deal of time and labor costs.
WIRE SOLUTIONS
Kalas’ vertical integration grants us the capability to bring an unrivaled expertise to not only the production of the end
This serves to ensure that customers not only receive the highest-quality
Additional Services & Solutions
Customizable Enhancement
Custom print, cable color, packaging and value-add services.
Customer Service
Devoted respresentatives who care about supporting your company and understanding your unique needs.
Exceptional Support
Knowledgeable engineers with the know-how to create new products to better serve our markets and customer specific constructions.
Trustworthy Integration
Ownership at each stage of the manufacturing process from copper rod to every solution needed to achieve a final product.
Frequently Asked Questions
Ordering bulk wire or custom cables can involve a lot of questions. We are here to help. Here are some common questions we hear along with answers to support your buying journey. Still have questions? Reach out and one of our skilled and caring team members will respond as soon as possible!
What will the lead times of my order be?
Great question. There are endless moving parts - how much copper is on hand, how many orders have been placed before we get an order, what other wires are already running that can easily transition to the products you're ordering. These are just some of the elements that go into our lead times.
When we get an order, or when you call to inquire on lead times, our customer service team can look into all of the relevant elements and give you accurate estimates for when what you like to order will be in shipped and in your hands. If you want to look into lead times for a specific part, contact our customer service team who can assist you as soon as possible.
Is there a lengthy set-up process to start doing business with Kalas?
Not with Kalas. You may experience a set-up process with other large manufacturers that delay your first order, but because Kalas is an all-in-one cable provider, you can get into our customer base quickly. We have people dedicated to entering new customers into our system and getting your order in the queue no matter how long your history with us. We treat each and every customer as an important partner to our business.
Where do you ship? Do you ship to my region?
We ship worldwide! No matter where you live, we can figure out the delivery process. To speed things up, we have our main facilities on the east coast, and two additional warehouses - one in Las Vegas, NV and one in Tulsa, OK to get your products delivered as quickly as possible.
For orders outside of the US, we have time tested delivery options with the most reliable big-name shipping providers. You can even select the method of delivery if you have cost savings plans set up with our providers already. Learn more by talking with our customer service team on how we can get you the products you need.
Do you create custom cables? I need a very specialized product - something made unique for our machines.
We sure do. In fact, we have a whole division devoted to creating specially engineered battery cable, terminated cable and various other specialized wire and cable products. We suggest you visit our Battery Cables webpage to get acquainted with some of the products we've made and currently provide and then reach out to anyone in our customer support team to begin the process of allowing us to create what you need or simply answer questions you may have to see if you'd like to invite us to partner with you in providing your unique product.
I'd like to have unique print on my wire. Do you offer that?
We certainly do. We want to be a one-stop-shop when it comes to creating the cables you want and need. We offer custom print in a range of options - inkjet, indent print (PermaPrint™) that will not wash or wear off, and digital printing. A lot of our customizations are listed on our Kalas Industrial page. If you can't find what you need, contact our customer service team to learn how Kalas can help craft the quality cable you'd like to design.
Do I have to order a stock quantity or may I buy the exact quantity I need?
We sell both - you can order a unique quantity and amount of wire, or you can buy stock for the products we stock. The benefits of ordering a stocked item is speed of delivery and cut costs, if that's what you are looking for. However, most of our customers order exactly what they need and that tends to be a unique quantity based on their needs. Reach out to customer service to learn more about how we can help you get the exact amount of cable you need.
What type of packaging do you offer?
We provide a lot of custom packaging and reel programs to suit our customer's unique needs. For bulk wire, unless specified we ship of wooden or metal reels. If desired, you can enroll in our returnable reel program which cuts costs for you. We then shrink wrap the reels to keep your products safe and as clean as can be upon delivery to your facilities.
In small runs, you have a lot of options. Many of our terminated cables are shipped in cardboard boxes best sized for the cables ordered. There are also customers who like to have their terminated cables shipped in their own plastic containers which are returned and reused. Customers who order small runs of welding wire, finished leads, whips, grounds and various industrial cables have severl options. We have two proprietary packaging options we offer - one is a shrink wrap bag which seals small coils into a bag with a handle that can be easily carried. The second is our custom non-crushable cardboard boxes that come in three sizes, each which nestles your cable into a neat coil in the center. You can see images of these on our Kalas Industrial webpage.
Want to learn more, reach out to our customer service team and they can inform you of all the options we have for packaging as well as talk with you to create something that suits you. We are open to suiting new unique needs every customer brings.
What type of quality tests do you undergo so I can trust the cable I'm buying from Kalas?
We are thankful to have customers that care about quality as much as we do. We undergo intensive testing and periodic auditing from UL, RoHS, ISO, MSHA and more. Each cable has testing unique to what the customers need. Please visit the unique website for the cable you'd like to order where the certifications for that cable are listed. You can also look into our About Kalas pages as well as the Services & Solutions page of Kalaswire.com where we list many of the practices we undergo to ensure quality and reliability for each cable we manufacture. If you would still like an additional assurance for the quality, we would love to have you reach out to our engineers and quality team on site. Please contact us to learn more today.
Where do we send Return Material requests and what documentation is needed?
Send the Return Authorization request to your Account Manager. The Manufacturing LOT number, Date, Purchase Order Number, Sales Order, Part Number, Footage and Pictures must be provided. Proof of Delivery is needed for Carrier Damage or Lost Freight. If the Bill of Lading is signed complete, no freight claim or credit can be provided. Account Management must approve the RMA as outlined in Kalas Terms and Conditions in order to process the request in our quality system. Return authorization paperwork will be sent back with details to process the return.
How do I find a spec sheet?
Visit Bulk Wire & Cable, Scroll down to view our Line Card, continue scrolling to bottom of page to Kalas Bulk Products and click any category or product type to view and click download spec sheet.
Ask your account representative for customer-specific dimensional reports or part number specific datasheets.
Where do I find ROHS, CMRT, Prop65 and REACH?
Visit Certifications and Quality , select the Document of choice and save the file. Send a request for REACH documentation to your Account Manager and provide the Kalas part number or Customer Part number.
Still Have a Question? We'd love to help.
Let us know how we can provide the services & solutions you need.
Cable You Can Trust.
Customer Service that Cares.
Over the past 60 years, Kalas has become a leading manufacturer of copper wire & cable vertically and strategically integrated for superior material control. We are dedicated to delivering dependable solutions, constantly evolving in order to find new ways to serve our customers, become better and build our collaborative partnerships and technical expertise.
Let us know how we can serve your wire & cable needs.
Get to know Kalas
Click the links to the right to learn about our foundation, connect with us on social media or read our latest articles at our blog.
